mejavip Casino & Sportsbook Data Care

This page describes what we collect when you use mejavip and how we keep that data protected. We understand that your privacy matters, especially when you share payment information, identity documents, or account activity with us. Our policy sets out clearly what data we gather, how we use it, who may access it, and what rights you have over your information.

We at mejavip collect data only for essential purposes: account setup, payment processing, fraud prevention, legal compliance, and customer support. We do not sell your data to marketing agencies or share it with unrelated third parties. Our servers may sit outside your jurisdiction, but all data transfers are encrypted and subject to the same protection standards regardless of server location.

This policy applies to all mejavip account holders and visitors to our site. It covers data collection across all channels—web browsers, mobile apps, payment processors, and customer support interactions. If you have questions about how we handle your information, contact our support team via live chat, email, or phone in English or Indonesian.

What Data We Collect on mejavip

We collect data in two categories: information you provide directly, and information generated by your use of mejavip.

Direct information includes your email address, full name, date of birth, identity document number (KTP, passport, or driver's licence), phone number, and residential address. We also collect payment details when you deposit—your bank account number, e-wallet identifier, or virtual-account reference. When you contact support, we record the content of your messages and any attachments you send (such as proof of identity or bank statements).

Usage information is generated automatically. We log your login times, game activity (draws played, stakes placed, outcomes received), account balance changes, and IP address. We use cookies and similar tracking technologies to remember your preferences and to prevent fraud. If you access mejavip from Jakarta, Bandung, or any other location, we record your IP address for security and compliance purposes.

How We Use Your Data on mejavip

We use your data for account management, payment processing, and fraud detection. Your email and phone number are used to notify you of account activity, withdrawals, and support responses. Your identity documents are verified by our compliance team to confirm your age and legal status before allowing withdrawals. Your payment information is processed by our payment partners—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet—but we retain hashed versions for transaction reconciliation and dispute resolution.

We use your game activity data to settle bets, calculate payouts, and generate your account history. We analyse usage patterns to detect fraud, money laundering, or account abuse. We may also use anonymised data (with your identity removed) for statistical analysis and platform improvement, but this never identifies you personally.

We retain your data for as long as your account is active, plus a minimum of five years after closure for legal and regulatory compliance. If you request account deletion, we anonymise your personal information but retain transaction records as required by Indonesian financial regulations.

Third Parties and Data Processors

We share your data only with third parties who need it to deliver mejavip services. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment details to process deposits and withdrawals. Our hosting providers store your account data on encrypted servers. Our email and SMS providers send notifications on our behalf. Our compliance and KYC (Know Your Customer) partners verify your identity documents.

All third parties sign data-processing agreements requiring them to protect your information to the same standard we do. We do not permit them to use your data for their own marketing purposes. If a third party is breached or compromises your data, we are responsible for notifying you as required by law.

We at mejavip protect your data with industry-standard encryption and access controls. Your privacy is not negotiable.

Cookies and Tracking on mejavip

We use cookies to enhance your experience on mejavip. Session cookies keep you logged in while you browse. Preference cookies remember your language choice and dashboard settings. Security cookies help us detect unauthorized access. We do not use cookies for third-party advertising or tracking outside mejavip.

You can disable cookies in your browser settings, but some mejavip features may not work properly without them. We also use similar technologies like web beacons to track whether you open our notification emails—this helps us improve our communication.

Your Rights Under Our mejavip Privacy Policy

You have the right to access your data. You can download your account history, game records, and personal information from your mejavip dashboard at any time. You also have the right to correct inaccurate data—if your address or phone number changes, update it in your account settings or contact support.

You have the right to request deletion of your account and associated data, except where we are required by law to retain it (such as transaction records for financial compliance). You can exercise this right by contacting our support team. We will process your request within thirty days and confirm when deletion is complete.

You have the right to withdraw consent for certain data uses. For example, you can opt out of marketing emails by clicking the unsubscribe link. However, you cannot opt out of essential data collection needed for account management and payment processing—if you do, we cannot provide service.

Data Security and Breach Notification

We at mejavip use industry-standard encryption (TLS 1.2 or higher) for all data in transit. Your passwords are hashed and salted, never stored in plain text. Your payment information is encrypted at rest on our servers. Our data centers have physical security controls, access logging, and regular security audits.

If we discover a data breach affecting your account, we will notify you by email or phone as soon as possible, and no later than thirty days after discovery. We will explain what data was affected, what steps we are taking to secure it, and what actions you should take to protect yourself.

Contact and Jurisdiction

If you have questions about our privacy policy or want to exercise your data rights, contact our support team. We are available 24/7 via live chat at mejavip.net, by email, or by phone in English and Indonesian. For urgent privacy concerns, escalate your request to our compliance team and we will respond within five business days.

This privacy policy is governed by the laws applicable to our service area. Users are responsible for understanding the data protection laws in their own jurisdiction. mejavip services are available only where local law permits. For users in Indonesia, this policy complies with Indonesian data protection standards where applicable. If there is a conflict between this policy and local law in your jurisdiction, local law takes precedence.

We may update this privacy policy from time to time. We will notify you of material changes by email or by posting a notice on mejavip. Your continued use of our platform after changes take effect means you accept the updated policy. This privacy policy was last updated and applies from the date shown at the bottom of this page.